Customs clearance contact form for English speaking customers

This contact form is to be used in cases like sending preliminary declarations before item arrival, replying to notifications regarding items waiting to be customs cleared, or for the request of reviewing previously done clearance.

Downloadable declarations:

Declaration for postal items with automatic postal clearance

Available for private individuals for postal items not exceeding EUR 150, in case the content is not an excise product or perfume.

Import customs clearance order for private individuals

Available for private individuals for postal items exceeding EUR 150, in case the content is an excise product or perfume, for customs clearance of the item as gift or based on other reason for duty exemption and for customs clearances with a tax rate different from 27%.

Import customs clearance order for legal entities

Available for companies if a customs decision for the given company is required.

Declarations (required for companies, organizations besides the order)

Attachment is required for companies, besides the „Import customs clearance order for legal entities.

Documents to be attached:

List of mandatory documents to be attached (in addition to the printed and signed declaration)

Documents to be attached in addition to the previously selected, printed and signed declaration.

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Entering a phone number is optional, but it may quicken administration. Telephone contact will be made only if it is necessary for the case.
A mező kitöltése kötelező. Hibás mező formátum.
The first 2 characters of an international postal tracking number are letters, followed by 9 digits, ending with 2 letters. The initial letter is always one of the letters U, L, R, C, E or V. Please take in consideration that formats differ from the indicated ones, for example order reference numbers, are not compatible with postal informatics systems, therefore are not suitable for item identifications.
Hibás mező formátum.
The 6-digit access code indicated in the notification.
Identifier of former decision of NTCA (National Tax and Customs Administration). To be filled in if a new customs clearance for the same item is requested.
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Please briefly let us know the reason for contacting us.

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