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priority

The fastest way to send a letter

If you want your letter to reach the addressee as fast as possible or by a certain date, or you wish to express the special attention you pay to your addressee, choose the priority letter.

  • Priority ensures that invitations, company bills, reminders, important tenders and court appeals get to their destination on time.
  • The advantage of the priority letter is its speed. Letters marked with the distinguishing blue “PRIORITY” label receive preferential handling in all stages of the postal process from dispatch to the first delivery attempt, ensuring that over 90% of priority letters reach their destination on the working day following dispatch.
  • Useful information: For information about weight and size limits, see the General Terms and Conditions for Postal Services.

What does Priority mean for a letter?

Priority letters are mail items marked with a special label that receive guaranteed priority handling from dispatch to delivery in both domestic and international mail. (For mail to foreign countries, you can send an international priority letter.) In domestic mail, letters posted as priority before the departure of the postal transport service at any acceptance point in the postal system will be delivered on the next day meeting a specific statistical guarantee.

Statistical guarantees ensure that we organise and operate our system so that in domestic mail and in the domestic section of trans-border traffic 90% of mail posted on working days is delivered (or delivery is attempted) on the working day after the day of dispatch and 97% of mail on the third working day after the day of dispatch, while in international mail at least 85% is delivered (or delivery is attempted) by the end of the third working day after the day of dispatch and 97% by the end of the fifth working day after dispatch.