MAGYAR POSTA – HUNGARY’S UNIVERSAL POSTAL OPERATOR
On 1 January 2013 Magyar Posta joined the liberalised postal market of the European Union. Under the Postal Services Act,
Magyar Posta is designated to perform the tasks of the universal service provider until the end of 2030. In this capacity,
we have the statutory opportunity and obligation to ensure that all citizens have access without discrimination to postal
services that meet the basic needs of customers.
In this spirit, we work to provide services at affordable prices by means and at a technological standard that are accessible
to everyone anywhere in Hungary.
LETTERS – NOW TRACKED AS WELLL
Magyar Posta delivered more than 450 million domestic letters including almost 63 million registered letter-mail items in
And since February 2019, similarly to parcels, tracking has been available for domestic registered letters as well on the
posta.hu website and through our mobile application under Tracking in the menu. If you want to check the progress of your
You can post your letter, postcard or picture postcard at any post office or pop it into one of the familiar red post boxes
to be found in streets all over the country.
PARCELS – AT OVER 3,000 PICK-UP POINTS
Magyar Posta is the market leader in the courier, express and parcel (CEP) market. Of all the Hungarian courier companies,
we were the first to set up a parcel locker network.
Currently, parcels can be sent and collected at 550 MPL parcel terminals nationwide and we plan to install another 100 banks
of lockers by the end of 2024.
Instead of home delivery, picking up parcels in person is now also available. Today parcels can be collected at petrol stations
and retail outlets, in many places 24 hours a day, as well as through the postal network, and their progress can be tracked
on our website.
In order to facilitate the efficient processing of the volume of parcels steadily growing from year to year, Magyar Posta
is constantly improving its infrastructure under the MPL+ Programme. The aim is to ensure that the Company can flexibly handle
the rising number of parcels even during peak periods and provide efficient parcel logistics services meeting customer needs
by taking advantage of state-of-the-art IT solutions. As part of the MPL+ Programme, the Company established and brought into
service 7 new depots (premises) and 6 new conveyor lines in 2022, and a further 4 new parcel logistics sites (in Zalaegerszeg,
Békéscsaba, Hatvan and Nagykanizsa) and 8 new conveyor lines (in Kaposvár, Füzesabony, Zalaegerszeg, Szombathely, Hatvan,
Nagykanizsa, Békéscsaba and Veszprém) by 15 October 2023.
BILL PAYMENTS, ICSEKK, BILL PAYMENT TERMINALS
In 2022, about 106 million bill payment forms worth a total of HUF 1,371 billion were settled at post offices. However, payment
no longer has to be made in person at post offices. Over recent years, Magyar Posta has introduced electronic solutions for
bill payments. Our iCsekk application is highly popular as it means bills can be paid conveniently in just a few seconds anywhere
at any time. The number of our bill payment mobile app users is growing dynamically. In 2020, during the coronavirus pandemic,
many more people than ever before chose this modern bill payment solution instead of paying bills at the post office. The
combined effect of iCsekk and partners’ bill payment solutions in 2022 resulted in a total of over 12 million bills being
paid through the application, amounting to almost HUF 129 billion in value. Customers also like our bill payment terminals,
which also ensure faster and more flexible payment. Our bill payment terminals are located at the busiest post offices and
in shopping centres.
Thanks to its nationwide network, Magyar Posta is accessible to everyone everywhere. Customers trust Magyar Posta and willingly
choose from the financial services mediated by us. By the end of 2022, Magyar Posta had achieved a portfolio of printed and
dematerialised government securities worth a total of HUF 899 billion, reaching HUF 1,115.6 billion by 15 October 2023, which
represents a considerable amount of total domestic retail government securities. The amount of private savings held at post
offices is growing continuously.
Hungarian stamp issuance is as old as Magyar Posta, and over the last 150 years we have released 5,500 stamps. Hungarian stamps
have spread the country’s good reputation all over the world for many decades, and the stamp designs of Hungarian graphic
artists win prestigious international prizes year in year out. Our stamps are characterised by creativity, innovation and
high-standard execution. The latest stamp specialities are available on our website, where visitors can browse philatelic
news and even purchase the selected stamps
in our webshop.