Make sure your personal data is protected

Regrettably, reports of abuse and fraud involving other people’s personal data (bank card, letters and money sent by post, etc.) can be heard all too frequently. Please read our practical advice on how to avoid becoming the victim of such incidents.
Magyar Posta is committed to protecting the personal data of its customers using postal services and only processes such data with the approval of customers for specific purposes in order to exercise rights and satisfy obligations while taking all appropriate security, technical and organisational measures to ensure that data are protected.

The overwhelming majority of our customers take all the precautions they can to protect their private lives and in particular their personal data. In today’s information society new technical devices are introduced at an accelerated pace. Magyar Posta’s developments reflect these changes. The documents and data that are transmitted when providing postal services may include personal data both on paper and in electronic format. Personal data are defined under Act CXII of 2011 on informational self-determination and freedom of information as data relating to the data subject, in particular by reference to the name and identification number of the data subject or one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity as well as conclusions drawn from the data with regard to the data subject.

We ask our customers to pay particular attention to the following with regard to documents on paper and in electronic format that contain personal data:

1. It is advisable to empty your letterbox as soon as possible and not leave mail in it overnight.
2. Do not put documents that contain personal data into “paper only” waste bins.
3. If you are away from home for an extended period of time, ask someone to empty your letterbox or use Magyar Posta’s redirection service.
4. Regularly change your bank card’s PIN code.
5. Exercise great care and attention before giving your personal data to unknown persons.
6. Very attractive offers that seem too good to be true are always suspect.
7. If you have good cause for suspicion, contact the police.

Please note that Magyar Posta’s Customer Service Directorate (telephone number: +36-1-767-8282) is available to provide information and deal with customer enquiries, comments and complaints concerning personal data by post, phone, e-mail or in person.