Magyar Posta Zrt.’s parcel logistics plant in Nagykanizsa, which was opened in March this year, has been expanded with an automated conveyor track. The new conveyor track means that parcels can be sorted and processed much more efficiently and quickly. Magyar Posta employs 88 people at the facility.


15 August 2023

János Varga, Logistics Operations Director, Magyar Posta; Gyula Fülöp, Infrastructure Director, Magyar Posta; Péter Cseresnyés, Member of Parliament; Dr János Fónagy, Deputy Minister; Dr Tamás Horváth, Deputy Chief Executive Officer for Organisational Management, Magyar Posta; András Bizzer, Deputy Mayor of Nagykanizsa; Dr Nóra Haraszi-Magyar, Legal and Coordination Director General, Magyar Posta; Mihály Panyi, Director of Parcel Logistics Digital and Business Development, Magyar Posta

The dynamic growth in the volume of online purchases is driving Magyar Posta to constantly improve its logistics infrastructure in order to provide services with 21st century quality to its customers. The Company is continuously digitising and automating its warehouse technologies, installing conveyor tracks, modernising its transport fleet and increasing the number of parcel lockers.

Dr Tamás Horváth, Deputy Chief Executive Officer for Organisational Management, pointed out at the ceremonial opening: “At present, the 45,000 people who live in Nagykanizsa can manage their postal affairs at four post offices instead of the two required by law. Also, we are continuously upgrading our transport means, hence we now have modern electric assisted bicycles and electric assisted tricycles to help our delivery workers in this region. This facility provides parcel logistics activities for 71 municipalities and caters for 75 post offices, while ensuring safe, civilised and modern working conditions for the 88 employees who work here.”

The conveyor track can process an average of around 2,000 parcels per hour and is able to handle all kinds of parcels weighing between 100 grams and 32 kilograms, while the machine also performs certified weighing, volumetric measurement, identification and routing.

“The domestic logistics market is on a growth trajectory, so it is vital for Magyar Posta to process mail and parcels with the most modern technologies possible. By renewing its postal logistics infrastructure and introducing the most efficient parcel handling and delivery processes, the Company’s aim is to meet its owner’s expectations to become the number one provider in the domestic small parcel market. By installing an automated conveyor track at the Nagykanizsa plant, Magyar Posta has taken another step towards achieving this goal,” emphasised Dr János Fónagy, Parliamentary State Secretary of the Ministry for Economic Development and Deputy Minister, at the inauguration ceremony.

In 2023, the Company has installed automated parcel processing systems in Kaposvár, Füzesabony, Zalaegerszeg, Szombathely, Hatvan, Nagykanizsa, Békéscsaba and Veszprém.
Magyar Posta’s improvements include the computerisation of the roughly 300 post offices which are not currently supported by information technology. Under the post partner programme announced at the beginning of the year, which typically makes postal services available to villages with a smaller population, a new type of post partner is now providing postal services in the region in Bázakerettye and Borsfa, and partnerships have been realised in 13 municipalities under the Hungarian Village Programme. In Fityeháza, Garabonc, Sand and Sormás, the Company plans to replace manual technology.

The Company has also launched a new time-guaranteed parcel delivery campaign lasting from 1 July until 31 October, which guarantees that mail items posted as MPL Business parcels will be delivered to addressees on the next working day after posting. If the parcel is not delivered – or its delivery is not attempted – on the next day, Magyar Posta will reimburse the basic fee for the delivery of the parcel to the addressee’s bank account.

Magyar Posta endeavours to provide the highest quality of service to both private and business customers, and continually measures customer satisfaction. According to a poll that the Company launched a year ago, MPL’s home delivery service was rated 9.5 out of 10 based on feedback from more than 1 million respondents.

Magyar Posta Zrt.